Integrasi Prinsip Hukum Administrasi Negara dalam Transformasi Digital Governance untuk Pelayanan Publik Akuntabel dan Transparan
Keywords:
Digital Administrative Law, Automated Decision-Making, Algorithmic Accountability, Legal Certainty, Digital GovernanceAbstract
The acceleration of Indonesia’s bureaucratic digitalization through the Electronic-Based Government System (SPBE) and Online Single Submission Risk-Based Approach (OSS-RBA) has advanced public service efficiency but remains inconsistent with the core principles of administrative law—legality, accountability, and legal certainty. This study aims to examine how these principles are applied within digital governance, identify normative and juridical challenges, and propose an ideal integration model of administrative law in the digital era. Using a qualitative method with a normative juridical approach, the research employed literature studies and regulatory analysis focusing on Law No. 30 of 2014 on Government Administration, Presidential Regulation No. 95 of 2018 on SPBE, and Law No. 27 of 2022 on Personal Data Protection, supported by empirical data from BKPM (2023), BPKP (2024), and Administrative Court Decision No. 34/G/2022/PTUN.JKT. The findings reveal that 41% of government institutions lack SOPs defining legal responsibility for digital decisions, while 17.3% of OSS-RBA licensing applications failed due to data synchronization errors across agencies, creating gaps in administrative legality and accountability. The study recommends establishing a Government Regulation on Digital Administrative Governance and a Digital Ombudsman Unit (DOU) as an oversight mechanism to ensure algorithmic accountability and protect citizens’ administrative rights. These findings emphasize that digital transformation will only achieve legitimacy and justice if grounded in strong administrative law principles within the Rechtsstaat framework.
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